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What makes you happy in life doesn’t change

Our Vision, Mission and Values

At Chartwell, we’re about people. You could say we’re in the business of health, happiness and peace of mind—for older adults, their families and the communities across Canada we call home. For us, Making People’s Lives BETTER is more than a vision: it’s our purpose. We aim to lead each day committed to making a positive difference in someone’s life.

Walk through the doors of a Chartwell retirement or long term care residence and you’ll see our genuine passion for serving seniors shine through—and how even small moments like a morning greeting, or a shared laugh can amount to someone’s retirement years becoming happier, healthier and more fulfilling.

Our Vision

Making People's Lives BETTER.

Our Mission

To provide a happier, healthier and more fulfilling life experience for seniors.

To provide peace of mind for our residents' loved ones.

To attract and retain employees who care about making a difference in our residents' lives.

Our Values

Respect, Empathy, Service Excellence, Performance, Education, Commitment and Trust